Basant Club Privacy Policy
Effective Date: (13-04-21)
This Privacy Policy explains how Basant Club (“we,” “our,” “us”) collects, uses, shares, and protects information when you use our website, mobile app, and related services (together, the “Services”). By using Basant Club, you agree to the practices described in this policy.
Information We Collect
We may collect information in the following ways:
Information You Provide
When you create an account, contact support, or use certain features, you may provide:
- Name or nickname
- Mobile number / email address (if applicable)
- Username and password (stored in encrypted/secured form)
- Customer support messages and attachments you send us
- Any other information you choose to share
Automatically Collected Information
When you use our Services, some data may be collected automatically, such as:
- Device information (model, OS version, language)
- App/website usage data (pages viewed, clicks, feature use)
- IP address (for security and fraud prevention)
- Browser type and basic log data
- Approximate location (derived from IP, not precise GPS unless you allow it)
Cookies and Similar Technologies
We may use cookies, SDKs, and similar tools to:
- Keep you logged in (where applicable)
- Remember preferences
- Measure performance and improve user experience
- Detect suspicious behavior and protect accounts
You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
How We Use Your Information
We use collected information to:
- Create and manage your account
- Provide and improve the Services
- Verify identity and prevent fraud or abuse
- Maintain security, troubleshoot, and fix errors
- Respond to support requests and user messages
- Send service updates, notices, and important alerts
- Understand usage trends and improve design/performance
We do not sell your personal information as a business model.
How We Share Information
We may share information only when necessary, including:
Service Providers
We may use trusted third-party providers for:
- Hosting and data storage
- Analytics and performance monitoring
- Customer support tools
- Security and fraud prevention
These providers are permitted to process data only to perform services for us.
Legal Requirements
We may disclose information if required to:
- Comply with legal obligations or valid requests
- Protect user safety and platform security
- Investigate fraud, abuse, or policy violations
- Enforce our Terms and protect our rights
Business Changes
If Basant Club is involved in a merger, acquisition, or asset transfer, user information may be transferred as part of that transaction, subject to appropriate safeguards.
Data Security
We take reasonable security steps to protect user information, such as:
- Access controls and restricted permissions
- Encryption and secure communication methods (where available)
- Monitoring for suspicious activity
- Regular updates to improve platform safety
However, no method of storage or transmission is 100% secure. You should also protect your account by using a strong password and not sharing login details.
Data Retention
We keep information only as long as needed to:
- Provide Services
- Meet legal, security, and operational requirements
- Resolve disputes and enforce agreements
When data is no longer needed, we delete or anonymize it according to our retention practices.
Your Rights and Choices
Depending on your location and applicable laws, you may have rights to:
- Access the information we hold about you
- Correct or update your details
- Request deletion of certain data (where allowed)
- Withdraw consent for optional processing
- Manage cookies through your browser settings
To make a request, contact us using the information in the Contact Us section below.
Third-Party Links and Services
Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before sharing information.
Children’s Privacy
Our Services are not intended for children. If you believe a child has provided personal information, please contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect improvements or legal requirements. When we update it, we will revise the Effective Date at the top. Continued use of the Services means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to request access, correction, or deletion of your data, contact us through:
- Support/Contact page on the website
- Email: (Add your support email here)
- Live Chat: (If available on your site/app)